Begin with the material and finish listed for your piece. Sterling silver, gold vermeil and gemstone settings do not all need the same cleaning method. Gentle handling and separate storage can reduce unnecessary wear, but no routine guarantees that jewellery will never tarnish, scratch or tangle.
Before and after wearing jewellery
Remove jewellery before sleeping, showering, swimming and exercise. Apply fragrance, lotions and cosmetics first and allow them to dry before putting jewellery on. Keep pieces away from household cleaning products. After wear, wipe gently with a clean, soft, non-abrasive cloth.
Gold vermeil needs gentle surface care
Gold vermeil has a gold surface over sterling silver. Avoid vigorous rubbing, abrasive brushes, silver polishing cloths and metal polish, which can wear the gold layer. Do not scrub a piece to try to restore worn plating. Follow the gold vermeil necklace care guide and ask before using a cleaning solution.
Sterling silver and textured finishes
A plain, unplated sterling silver piece may be suitable for a silver polishing cloth, but intentionally darkened or textured details need care. Do not assume a silver dip or ultrasonic cleaner is appropriate. Read our sterling silver care guide for a gentle starting routine.
Gemstones and settings
The stone, any treatments, its setting and the surrounding metal all affect cleaning. Avoid soaking, brushing or using heat unless the method has been confirmed suitable for that piece. A loose stone, damaged link or insecure clasp should be checked before further wear.
Store pieces separately
Use a dry, soft pouch or separate lined compartment for each piece. Fasten necklace clasps and lay chains loosely to reduce knots and rubbing. Avoid damp bathroom storage and do not pull at a tangled chain.
If you are unsure about a finish, residue or damaged setting, contact us about the specific piece before attempting a stronger cleaning method.